Created
March 1, 2016 21:36
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{ | |
headers: [ | |
'csvFileName', | |
'fileName', | |
'customerAddressZip', | |
'customerPhoneAreaPrefix', | |
'date', | |
'duration', | |
'agentDispositionName', | |
'agentName', | |
'Queue', | |
'agentId', | |
'teamName' | |
], | |
rows: [ | |
[ '20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203284002520160204-transcoded.mp3', | |
'117', | |
'631648', | |
'2/4/16 9:34:30', | |
'5:10', | |
'Inbound No scripts to Convert', | |
'Patricia Henderson', | |
'optumacq_wf', | |
'PGHENDER', | |
'Delores\' Daredevils' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203284174620160204-transcoded.mp3', | |
'19', | |
'978546', | |
'2/4/16 9:48:38', | |
'9:17', | |
'Inbound Sale', | |
'Crystal Reyes', | |
'optumacq_wf', | |
'CLREYES', | |
'Delores\' Daredevils' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203284542620160204-transcoded.mp3', | |
'275', | |
'252237', | |
'2/4/16 10:47:40', | |
'8:53', | |
'Inbound Customer Care Inquiry', | |
'Stephanie Cortez', | |
'optumacq_wf', | |
'SNCORTEZ', | |
'Delores\' Daredevils' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203284957420160204-transcoded.mp3', | |
'751', | |
'214987', | |
'2/4/16 12:49:56', | |
'12:11', | |
'Inbound Changing Medication soon', | |
'Natalie Santos', | |
'optumacq_wf', | |
'NJSANTOS', | |
'Delores\' Daredevils' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203285957720160204-transcoded.mp3', | |
'760', | |
'817759', | |
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'15:38', | |
'Inbound Member Refused/Disenrolled', | |
'Margarett Gadison', | |
'optumacq_wf', | |
'MGADISON', | |
'Joel\'s Moles' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203285017420160204-transcoded.mp3', | |
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'9:54', | |
'Inbound Sale', | |
'Stephanie Cortez', | |
'opt_acq_cell_wf', | |
'SNCORTEZ', | |
'Delores\' Daredevils' | |
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['20160205-143141-Optum-EI-ACQ.csv', | |
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'293', | |
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'2/4/16 15:41:39', | |
'27:15:00', | |
'Inbound No scripts to Convert', | |
'Maria Milligan', | |
'opt_acq_cell_wf', | |
'MEMILLIGAN', | |
'Joel\'s Moles' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203285765820160204-transcoded.mp3', | |
'483', | |
'248676', | |
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'31:14:00', | |
'Inbound Member Refused/Disenrolled', | |
'Margarett Gadison', | |
'opt_acq_cell_wf', | |
'MGADISON', | |
'Joel\'s Moles' | |
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['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203285996520160204-transcoded.mp3', | |
'295', | |
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'2/4/16 16:27:51', | |
'9:59', | |
'Inbound Sale', | |
'Charles Carlisle', | |
'opt_acq_cell_wf', | |
'CJCARLIS', | |
'Tomas\' Thundercats' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203286127020160204-transcoded.mp3', | |
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'404357', | |
'2/4/16 17:27:58', | |
'8:02', | |
'Inbound Member WANTS Info', | |
'Margarett Gadison', | |
'opt_acq_cell_wf', | |
'MGADISON', | |
'Joel\'s Moles' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203286150320160204-transcoded.mp3', | |
'301', | |
'404357', | |
'2/4/16 17:41:03', | |
'10:52', | |
'Inbound Member Can\'t Afford', | |
'Margarett Gadison', | |
'opt_acq_cell_wf', | |
'MGADISON', | |
'Joel\'s Moles' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203286372620160205-transcoded.mp3', | |
'922', | |
'951515', | |
'2/4/16 18:52:53', | |
'16:07', | |
'Inbound Sale', | |
'Jean Sierra', | |
'opt_acq_cell_wf', | |
'JLSIERRA', | |
'Tomas\' Thundercats' | |
], | |
['20160205-143141-Optum-EI-ACQ.csv', | |
'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203286729320160205-transcoded.mp3', | |
'917', | |
'310877', | |
'2/4/16 20:23:56', | |
'15:24', | |
'Inbound Sale', | |
'Charles Carlisle', | |
'opt_acq_cell_wf', | |
'CJCARLIS', | |
'Tomas\' Thundercats' | |
] | |
] | |
} |
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