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{ | |
otherProps: { //this gets store to clientmetadatas collection | |
csvFileName: '20160205-143141-Optum-EI-ACQ.csv', | |
fileName: 'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203284002520160204-transcoded.mp3', | |
customerAddressZip: '117', | |
customerPhoneAreaPrefix: '631648', | |
date: '2/4/16 9:34:30', | |
duration: 310, | |
agentDispositionName: 'Inbound No scripts to Convert', | |
agentName: 'Patricia Henderson', | |
Queue: 'optumacq_wf', | |
agentId: 'PGHENDER', | |
teamName: 'Delores\' Daredevils' | |
}, | |
fileName: { | |
audio: 'https://s3.amazonaws.com/topbox-extract-alorica-optumrx/optumrx-1/audio/203284002520160204-transcoded.mp3' | |
}, | |
duration: 310, | |
observer: { | |
analyst: 'Patricia Henderson', | |
agent: 568 db825b18d4374fa9ff1d6 | |
}, | |
clientEngagementId: 564e6523 a5262b89e413771a, | |
topBoxId: 'DEMde0000762546', | |
clientDataProperties: [], // this is an array of objects to ger the global mapping | |
itype: 'Ri', | |
isObserved: false, | |
isSaved: true | |
} |
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