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@mark05e
Last active September 21, 2024 19:39
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#
# Remove HP bloatware / crapware - BETA version
#
# -- source : https://gist.github.com/mark05e/a79221b4245962a477a49eb281d97388
# -- contrib: francishagyard2, mark05E, erottier, JoachimBerghmans, sikkepitje, Ithendyr
# -- note : this script could use your improvements. contributions welcome!
# List of built-in apps to remove
$UninstallPackages = @(
"AD2F1837.HPJumpStarts"
"AD2F1837.HPPCHardwareDiagnosticsWindows"
"AD2F1837.HPPowerManager"
"AD2F1837.HPPrivacySettings"
"AD2F1837.HPSupportAssistant"
"AD2F1837.HPSureShieldAI"
"AD2F1837.HPSystemInformation"
"AD2F1837.HPQuickDrop"
"AD2F1837.HPWorkWell"
"AD2F1837.myHP"
"AD2F1837.HPDesktopSupportUtilities"
"AD2F1837.HPQuickTouch"
"AD2F1837.HPEasyClean"
"AD2F1837.HPSystemInformation"
)
# List of programs to uninstall
$UninstallPrograms = @(
"HP Device Access Manager"
"HP Client Security Manager"
"HP Connection Optimizer"
"HP Documentation"
"HP MAC Address Manager"
"HP Notifications"
"HP System Info HSA Service"
"HP Security Update Service"
"HP System Default Settings"
"HP Sure Click"
"HP Sure Click Security Browser"
"HP Sure Run"
"HP Sure Run Module"
"HP Sure Recover"
"HP Sure Sense"
"HP Sure Sense Installer"
"HP Wolf Security"
"HP Wolf Security - Console"
"HP Wolf Security Application Support for Sure Sense"
"HP Wolf Security Application Support for Windows"
)
$HPidentifier = "AD2F1837"
$InstalledPackages = Get-AppxPackage -AllUsers `
| Where-Object {($UninstallPackages -contains $_.Name) -or ($_.Name -match "^$HPidentifier")}
$ProvisionedPackages = Get-AppxProvisionedPackage -Online `
| Where-Object {($UninstallPackages -contains $_.DisplayName) -or ($_.DisplayName -match "^$HPidentifier")}
$InstalledPrograms = Get-Package | Where-Object {$UninstallPrograms -contains $_.Name}
# Stop HP Services
Function StopDisableService($name) {
if (Get-Service -Name $name -ea SilentlyContinue) {
Stop-Service -Name $name -Force -Confirm:$False
Set-Service -Name $name -StartupType Disabled
}
}
StopDisableService -name "HotKeyServiceUWP"
StopDisableService -name "HPAppHelperCap"
StopDisableService -name "HP Comm Recover"
StopDisableService -name "HPDiagsCap"
StopDisableService -name "HotKeyServiceUWP"
StopDisableService -name "LanWlanWwanSwitchgingServiceUWP" # do we need to stop this?
StopDisableService -name "HPNetworkCap"
StopDisableService -name "HPSysInfoCap"
StopDisableService -name "HP TechPulse Core"
# Remove installed programs
$InstalledPrograms | ForEach-Object {
Write-Host -Object "Attempting to uninstall: [$($_.Name)]..."
Try {
$Null = $_ | Uninstall-Package -AllVersions -Force -ErrorAction Stop
Write-Host -Object "Successfully uninstalled: [$($_.Name)]"
}
Catch {
Write-Warning -Message "Failed to uninstall: [$($_.Name)]"
Write-Host -Object "Attempting to uninstall as MSI package: [$($_.Name)]..."
Try {
$product = Get-WmiObject win32_product | where { $_.name -like "$($_.Name)" }
if ($_ -ne $null) {
msiexec /x $product.IdentifyingNumber /quiet /noreboot
}
else { Write-Warning -Message "Can't find MSI package: [$($_.Name)]" }
}
Catch { Write-Warning -Message "Failed to uninstall MSI package: [$($_.Name)]" }
}
}
# Fallback attempt 1 to remove HP Wolf Security using msiexec
Try {
MsiExec /x "{0E2E04B0-9EDD-11EB-B38C-10604B96B11E}" /qn /norestart
Write-Host -Object "Fallback to MSI uninistall for HP Wolf Security initiated"
}
Catch {
Write-Warning -Object "Failed to uninstall HP Wolf Security using MSI - Error message: $($_.Exception.Message)"
}
# Fallback attempt 2 to remove HP Wolf Security using msiexec
Try {
MsiExec /x "{4DA839F0-72CF-11EC-B247-3863BB3CB5A8}" /qn /norestart
Write-Host -Object "Fallback to MSI uninistall for HP Wolf 2 Security initiated"
}
Catch {
Write-Warning -Object "Failed to uninstall HP Wolf Security 2 using MSI - Error message: $($_.Exception.Message)"
}
# Remove appx provisioned packages - AppxProvisionedPackage
ForEach ($ProvPackage in $ProvisionedPackages) {
Write-Host -Object "Attempting to remove provisioned package: [$($ProvPackage.DisplayName)]..."
Try {
$Null = Remove-AppxProvisionedPackage -PackageName $ProvPackage.PackageName -Online -ErrorAction Stop
Write-Host -Object "Successfully removed provisioned package: [$($ProvPackage.DisplayName)]"
}
Catch {Write-Warning -Message "Failed to remove provisioned package: [$($ProvPackage.DisplayName)]"}
}
# Remove appx packages - AppxPackage
ForEach ($AppxPackage in $InstalledPackages) {
Write-Host -Object "Attempting to remove Appx package: [$($AppxPackage.Name)]..."
Try {
$Null = Remove-AppxPackage -Package $AppxPackage.PackageFullName -AllUsers -ErrorAction Stop
Write-Host -Object "Successfully removed Appx package: [$($AppxPackage.Name)]"
}
Catch {Write-Warning -Message "Failed to remove Appx package: [$($AppxPackage.Name)]"}
}
# # Uncomment this section to see what is left behind
# Write-Host "Checking stuff after running script"
# Write-Host "For Get-AppxPackage -AllUsers"
# Get-AppxPackage -AllUsers | where {$_.Name -like "*HP*"}
# Write-Host "For Get-AppxProvisionedPackage -Online"
# Get-AppxProvisionedPackage -Online | where {$_.DisplayName -like "*HP*"}
# Write-Host "For Get-Package"
# Get-Package | select Name, FastPackageReference, ProviderName, Summary | Where {$_.Name -like "*HP*"} | Format-List
# # Feature - Ask for reboot after running the script
# $input = Read-Host "Restart computer now [y/n]"
# switch($input){
# y{Restart-computer -Force -Confirm:$false}
# n{exit}
# default{write-warning "Skipping reboot."}
# }
@funk0id
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funk0id commented Aug 30, 2024

Got to say, this is the most frustrating refresh rollout I've ever had, I've tried some of these scripts thus far, but got to say, the wolf security side of things is the worst :(

@funk0id
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funk0id commented Aug 30, 2024

@foeyonghai did you run the script via intune remediations or just a basic script?

@foeyonghai
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foeyonghai commented Aug 30, 2024

Hello can you please add these to the list, they run as a local account and keep coming back

image

* [ ]  HP App Helper HSA Service

* [ ]  **HP Network HSA Service**

* [ ]  HP System Info HSA Service

* [ ]  HP Analytics Service

Hi @weedkiller, will look at it, you'll hear from me.

@foeyonghai
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foeyonghai commented Aug 30, 2024

@foeyonghai did you run the script via intune remediations or just a basic script?

Hi! @funk0id

I run this as a Powershell script in Intune with the settings below. I think I need to clarify some of these details, good question from your side.

PowerShell script
DeleteHPBloatware.ps1
Run this script using the logged on credentials
No
Enforce script signature check
No
Run script in 64 bit PowerShell Host
Yes

@funk0id
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funk0id commented Aug 30, 2024

I managed to get it going with remediations too thanks @foeyonghai and others that have contributed.

I've not done a manual run of it to see what's going on but I've still ended up with the following remaining in add remove programs and services...

Add remove programs...

HP Connection Optimizer
HP Documentation
Z by HP Data Science Stack Manager 1.5.3

Services...

HP App Helper HSA Service
HP Comm Recovery
HP Diagnostics and HSA Service
HP Hotkey UWP Service
HP Insights Analytics
HP LAN/WLAN.WWAN Switching UWP Service
HP Network HSA Service
HP SFU Service
HP System info HSA Service

(Edit - Note this is with a fresh batch of G11 devices that shipped a couple of weeks ago)
(Edit 2 - I've just added the Z by HP one to the list too, hadn't noticed that)

@foeyonghai
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Hi @funk0id, thank you for the information! Is it W10 of W11 by the way? I think it shouldn't really matter but just to be sure. Maybe I can search on the internet for an image for those machines and see what happens.

@silversword411
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silversword411 commented Sep 13, 2024

Services...

Try this. They're installed as drivers apparently

# List of service names
$services = @(
    "HpTouchpointAnalyticsService",
    "HPSysInfoCap",
    "HPOmenCap",
    "HPOmenCap",
    "HPDiagsCap",
    "HPAppHelperCap",
    "HPNetworkCap"
)

foreach ($service in $services) {
    try {
        # Check if the service exists
        $serviceExists = Get-Service -Name $service -ErrorAction SilentlyContinue
        if ($serviceExists) {
            # Stop the service
            Write-Host "Stopping service: $service"
            Stop-Service -Name $service -ErrorAction Stop

            # Set service startup type to Disabled
            Write-Host "Disabling service: $service"
            Set-Service -Name $service -StartupType Disabled -ErrorAction Stop

            # Delete the service using sc.exe
            Write-Host "Deleting service: $service"
            & sc.exe delete $service
        }
        else {
            Write-Host "Service $service does not exist. Skipping..."
        }
    }
    catch {
        Write-Host "Error occurred with service: $service. Error: $_"
    }
}

Write-Host "Operation completed."

@funk0id
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funk0id commented Sep 17, 2024

Hi @funk0id, thank you for the information! Is it W10 of W11 by the way? I think it shouldn't really matter but just to be sure. Maybe I can search on the internet for an image for those machines and see what happens.

W11

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