gistfile1.rb

require 'rubygems'
require 'roart'

class Ticket < Roart::Ticket
  connection :server => 'http://nocrt.mosaic451.com', :user => 'svc_nocrt', :pass => 'pass'
end

# :first_in sets how long it takes before the job is first run. In this case, it is run immediately
SCHEDULER.every '1m', :first_in => 0 do |job|
  my_tickets = Ticket.find(:all, :status => [:new, :open])
  send_event('un_rt', { current: my_tickets.size })
end