ncco_service_approval.json

[
    {
        "action": "talk",
        "text": "Hello! This is an automated call from ACME company.",
        "voiceName": "Brian",
        "bargeIn": false
    },
    {
        "action": "talk",
        "text": "Please confirm the service request for Max Mustermann, PNR: B, C, X, 4, 5, 1, 3.",
        "voiceName": "Brian",
        "bargeIn": false
    },
    {
        "action": "talk",
        "text": "Press 1, for accept the service, and 2, for reject, followed by the hash key.",
        "voiceName": "Brian",
        "bargeIn": true
    },
    {
        "action": "input",
        "submitOnHash": true,
        "timeOut": 10
    },
    {
        "action": "talk",
        "text": "Thanks for your input, goodbye.",
        "voiceName": "Brian"
    }
]

ncco_service_schedule.json

[
    {
        "action": "talk",
        "text": "Hello! This is an automated call from ACME company.",
        "voiceName": "Brian",
        "bargeIn": false
    },
    {
        "action": "talk",
        "text": "The service request for Max Mustermann, PNR: B, C, X, 4, 5, 1, 3, is confirmed.",
        "voiceName": "Brian",
        "bargeIn": false
    },
    {
        "action": "talk",
        "text": "Please schedule a technician to perform the job. Thanks!",
        "voiceName": "Brian",
        "bargeIn": false
    }
]