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@meaganewaller
Created October 31, 2013 18:29
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Mavericks iMac Question
1. Upgraded to Mavericks OS last night
2. Went to use her computer this morning, turned her computer on, got to the log in screen and got an error saying "Problem Occured Has to Restart Report Sent to Apple"
3. Computer restarted on it's own
4. Same thing keeps happening, gets to where she logs in with her password, and the same error keeps coming up, and restarting on it's own.
Her computer is stuck in a restart loop after upgrading to Mavericks.
I've tried to help her with some basic stuff:
- Her computer wasn't chiming with the start up tone, after resetting her SMC & PRAM the startup tone is back, but the problem is still happening.
Steps I'm Going to Attempt:
- Restoring from a previous Time Machine backup
- Starting in Safe Mode to see if problem persists
Any other advice, or solutions besides restoring from a back-up?
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