NI maintains a constant presence on all LV-related forums and communities. It also
provides fast support on its official forums and in-depth articles on ni.com. The
people there are not only marketing guys - in large part they're engineers who work
on the actual code of NIs products. All this is, generally, good. It is easy to talk
directly to people who really know how the code behind LV works. That is a strength
which often pushes clients towards these products.
But it also generates the possibility of silencing criticism and limiting visibility