Zendesk populate fields

zendesk_builder.js

var field_data = {
  "anonymous_requester_email": "",    // email
  "subject": "",                      // subject
  "description": "that shit cray",    // description
  "custom_fields_XXXXXXX": "",       // your custom field
}

// parse it out for our url format
var q = []
for ( var k in field_data ) {
  if (field_data.hasOwnProperty(k)) {
    q.push('request_fields[' + k + ']=' + encodeURIComponent(field_data[k]) )
  }
}

// wrap it up
var zd_url = 'url here'
var redirect_url = zd_url + q.join('&')

zendesk_populate_full.js

jQuery(function($) {
  if ( !$('#new_request') ) return

  var query = window.location.search.substring(1);
  var vars = query.split("&");
  var match, fieldID;
  for (var i=0; i<vars.length; i++) {
    var pair = vars[i].split("=");
    match = pair[0].match(/^request_fields\[([a-z_\d]+)\]$/)
    if (match) {
      fieldID = match[1];
      $('#request_' + fieldID).val( decodeURIComponent(pair[1]) );
    }
  }
});

zendesk_prepopulate.js

jQuery(function($) {
  if ( !$('#new_request') ) return

  var query = window.location.search.substring(1);
  var vars = query.split("&");
  
  for (var i=0; i<vars.length; i++) {
    var pair = vars[i].split("=");
    $('#request_'+ pair[0]).val(decodeURIComponent(pair[1]));
  }
  
  $('.form-field.string.optional.request_custom_fields_360000382359').hide()
  $('.form-field.string.optional.request_custom_fields_360000357665').hide()
});