The following questions can be asked of people (e.g., family members) who somehow manage to form simple opinions about very complex events.
Q1. Where have you learned about the event? First-hand? Or second-hand, through the media?
Q2. Have you ever sought out news about the event?
For example, have you ever had a question about the event and then sought an answer yourself, or do you learn about it as presented via friends and/or the media?
Q3. Have you tried your best to consider the perspective of both sides involved? If so, is there a benefit to you personally in arriving at a definitive opinion?