resume.json

{
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  "basics": {
    "name": "Kelly Crabbé",
    "label": "DevOps Engineer",
    "image": "",
    "email": "kelly.crabbe@gmail.com",
    "phone": "+32 479 69 55 60",
    "url": "http://kellyc.dev",
    "summary": "Experienced all-round IT specialist with over 10 years of experience in IT Support. Excellent reputation for resolving problems and improving customer satisfaction. Current focus is automation through puppet, rundeck and Powershell. Strong teamplayer; especially in multi-cultural environments.",
    "location": {
      "address": "Getestraat 1",
      "postalCode": "3350",
      "city": "Neerlinter",
      "countryCode": "BE",
      "region": "Vlaams Brabant"
    },
    "profiles": [
      {
        "network": "Github",
        "username": "moonwitch",
        "url": "https://github.com/moonwitch"
      },
      {
        "network": "LinkedIn",
        "username": "kelly.crabbe",
        "url": "http://be.linkedin.com/kelly.crabbe"
      }
    ]
  },
  "work": [
    {
      "company": "MS Amlin",
      "location": "Brussels, Belgium",
      "position": "DevOps Engineer",
      "url": "http://msamlin.com",
      "startDate": "2018-04-01",
      "highlights": [
        "Use of Puppet, Foreman and Rundeck for automation",
        "Monitoring applications and estate with icinga and elastic stack",
        "Creation of interactive dashboards for monitoring in Grafana",
        "Automation of deployments and patching cycles via powershell for several applications",
        "Use of Jira as a ticketing system, build a working communication between Jira, Confluence and Service Now"
      ]
    },
    {
      "company": "MS Amlin",
      "location": "Brussels, Belgium",
      "position": "System Administrator",
      "url": "http://msamlin.com",
      "startDate": "2013-05-01",
      "endDate": "2018-01-01",
      "highlights": [
        "Implemented, developed and tested automated OS patching of 100+ servers and 400+ desktops",
        "Responsible for day-to-day management of 3 Active Directory domains, including virtual and physical servers",
        "Responsible for complying with JSOX IT Security requirements; created and implemented automated verification methods",
        "Made recommendations regarding information technology infrastructure overhauls",
        "Maintained a flexible schedule and responded to after-hours and weekend emergencies",
        "Implemented corrective plans of action for network performance issues including availability, utilization, and latency"
      ]
    },
    {
      "company": "Amlin Corporate Insurance N.V.",
      "location": "Brussels, Belgium",
      "position": "Service Desk Officer",
      "url": "http://msamlin.com",
      "startDate": "2010-12-01",
      "endDate": "2013-05-01",
      "highlights": [
        "Created support documentation that empowered and enabled the user community to extend skills, leverage system features and find resolutions to questions without intervention from the support team",
        "Configured hardware, devices and software to set up work stations for employees",
        "Removed malware, ransomware and other threats from laptops and desktop systems",
        "Explained technical information in clear terms to non-technical individuals to promote better understanding",
        "Administration of TOPdesk; our helpdesk tool",
        "On-site engineer for System Admin Team in our local datacenter"
      ]
    },
    {
      "company": "Panda Antivirus",
      "location": "Mechelen, Belgium",
      "position": "1st and 2nd line technical support of consumer software",
      "url": "http://pandasecurity.com",
      "startDate": "2009-03-01",
      "endDate": "2010-07-01",
      "highlights": [
        "Removal of infections",
        "Assistance in installing/uninstalling/configuring",
        "Troubleshoot installations/uninstallations/setups",
        "Create scripts for assistance/removal",
        "Create technical documentation as well as client manuals"
      ]
    },
    {
      "company": "schedom / dommel.com",
      "location": "Landen, Belgium",
      "position": "Technical Support Engineer",
      "url": "http://dommel.be",
      "startDate": "2008-10-01",
      "endDate": "2009-02-01",
      "highlights": [
        "Technical Support for ADSL1 and ADSL2+ with/without VoIP",
        "Create documentation for clients and co-workers",
        "Administer domain name services (reseller)",
        "Base support for webhosting (Unix and Windows) and domain names"
      ]
    }
  ],
  "volunteer": [
    {
      "organization": "OnePlus",
      "position": "Forum Moderator",
      "url": "http://oneplus.com",
      "startDate": "2014-07",
      "endDate": "2015-08",
      "summary": "Assisted in building a thriving community of 120k+ members for a new startup in the tech world of Android phones.",
      "highlights": [
        "Keep 120k people polite while awaiting news from OnePlus",
        "Writing documentation on how to manage that many people",
        "Training my successors"
      ]
    },
    {
      "organization": "ComputingHost",
      "position": "Forum Administrator",
      "url": "http://www.computinghost.com/",
      "startDate": "2005-10-01",
      "endDate": "2006-07-01",
      "summary": "Forum administrator on Invision Power Board based forum of 10k+ members.",
      "highlights": [
        "Ensured no plagiarized content was posted, as posts counted as currency for site hosting",
        "Assigned hosting packages based on provided content",
        "Created content; mainly tutorials on Photoshop, Illustrator, PHP and Linux"
      ]
    }
  ],
  "skills": [
    {
      "name": "Operating Systems: Use and administration",
      "keywords": [
        "Windows XP to 10",
        "Windows Server 2003 to 2019",
        "Mac OS",
        "Linux; preferred Arch-based",
        "Cisco iOS"
      ]
    },
    {
      "name": "Specific Software",
      "keywords": [
        "Exchange Server",
        "Active Directory",
        "DFS/DNS/DHCP",
        "SharePoint",
        "VMware vSphere and Horizon",
        "Cisco Unified Communications Manager",
        "Git",
        "TOPdesk",
        "ServiceNow",
        "Jira",
        "SCOM and SCCM",
        "Puppet w/ Foreman",
        "Icinga",
        "ELK",
        "Grafana",
        "Vi for fun"
      ]
    },
    {
      "name": "Scripting/Programming",
      "keywords": [
        "HTML/CSS/SCSS",
        "Lua basics",
        "PowerShell",
        "Bash",
        "Python basics",
        "Ruby (on Rails)",
        "PHP basics",
        "AppleScript"
      ]
    },
    {
      "name": "Other notable skills",
      "keywords": [
        "Markdown",
        "Pandoc",
        "JSON",
        "Rest API",
        "EDIFACT",
        "Adobe Photoshop",
        "Adobe Illustrator",
        "Adobe InDesign",
        "LaTeX"
      ]
    }
  ],
  "languages": [
    {
      "language": "Dutch",
      "fluency": "Native Speaker"
    },
    {
      "language": "English",
      "fluency": "Excellent"
    },
    {
      "language": "French",
      "fluency": "Good"
    }
  ],
  "interests": [
    {
      "name": "Linux",
      "keywords": ["Ricing (theming)", "Automation"]
    },
    {
      "name": "Photography",
      "keywords": ["Urban Exploration", "Low light photography", "Animals"]
    },
    {
      "name": "Hiking",
      "keywords": []
    }
  ],
  "references": [
    {
      "name": "Martijn Jonker - MS Amlin",
      "reference": "Kelly is lively, eager to learn. With a keen, analytic mind. She will ask first and try after, absorbing knowledge like a sponge."
    },
    {
      "name": "Ana Etxebarria - Quarizmi AdTech",
      "reference": "I have known Kelly Crabbé for the past two years while she has worked as a Technical Support representative in our Benelux Branch Office. I have been consistently impressed by both Kelly's attitude towards her work and her performance on the job. Her interpersonal and communication skills have allowed her to develop productive working relationships with both our clients and our staff. Kelly was an asset to the company. She was always cheerful and willing to assist with any task, showing a high level of commitment. In addition, Kelly was motivated and interested in learning and had great ability to handle conflictive situations. Kelly has done an excellent job and I would highly recommend her for a position with your organization. Please let me know if I can provide you with any further information."
    },
    {
      "name": "Sven Pillards - Stad Turnhout",
      "reference": "What I can say about Kelly is that she is a very honest and dedicated person. She has a profound base of IT knowledge from Linux to Flash, ... She is open for constructive feedback and has a great heart for other colleagues. A very good teamplayer thus with lots of ambition.The only thing where she needs to pay attention to in the future is not to let her emotions get too much involved during work. But for the rest a terrific associate to have in your team."
    }
  ],
  "education": [
    {
      "institution": "Sancta Maria Instituut",
      "area": "Computer Science",
      "studyType": "Informatics",
      "startDate": "2001-01-01",
      "gpa": "",
      "courses": [],
      "endDate": "2003-01-01"
    },
    {
      "institution": "Zusters van Voorzienigheid ­ Diest",
      "area": "Science",
      "studyType": "Techniek-Wetenschappen",
      "startDate": "1997-01-01",
      "gpa": "",
      "courses": [],
      "endDate": "2000-01-01"
    }
  ],
  "projects": [
    {
      "name": "Major migration Insurance Platform @ Amlin"
    },
    {
      "name": "Migration Windows XP to Windows 7 (400+ users)"
    },
    {
      "name": "Migration Windows Server 2003 to Windows Server 2016",
      "description": "Migrating in various steps, including domain functional levels"
    },
    {
      "name": "Deployment of Ubuntu on company laptops",
      "description": "This involved customizing the ISO and creating an automated install for 6 types on 2 keyboard layouts in one ISO",
      "highlights": [
        "ISO Customization",
        "Unattended multi-layout installation"
      ]
    }
  ],
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