Get-CallQueueAgentList

Get-CallQueueAgentList

function Get-CallQueueAgentList {
   param (
       [Parameter(Mandatory=$false)][bool]$Export
   )

   $CallQueueList = Get-CsCallQueue | Select-Object Name, Identity | Out-GridView -Title "Choose a Call Queue from the List" -PassThru

   $CallQueue = Get-CsCallQueue -Identity $CallQueueList.Identity

   $CallQueueAgents = $CallQueue.Agents

   $AgentList = @()

   foreach ($Agent in $CallQueueAgents) {
       
       $AgentProperties = New-Object -TypeName psobject

       $SfBAgent = Get-CsOnlineUser -Identity $Agent.ObjectId

       $AgentProperties | Add-Member -MemberType NoteProperty -Name "User Principal Name" -Value $SfBAgent.UserPrincipalName
       $AgentProperties | Add-Member -MemberType NoteProperty -Name "OptIn Status" -Value $Agent.OptIn

       $AgentList += $AgentProperties

   }

   Write-Host "The Call Queue $($CallQueue.Name) has the following members:" -ForegroundColor Yellow

   $AgentList

   if ($Export) {
       
       $AgentList | Export-Csv -Path ".\CallQueueAgentList.csv" -NoTypeInformation -Encoding UTF8 -Delimiter ";" -Force
       Write-Host "Properties of Call Queue $($CallQueue.Name) exported to current directory."

   }

}