ZIS bundle

zis-bundle.json

{
    "name": "Post Slack message on ticket creation",
    "description": "Posts ticket data to Slack channel on ticket creation",
    "zis_template_version": "2019-10-14",
    "resources": {
      "get_zendesk_ticket_http_action": {
        "type": "ZIS::Action::Http",
        "properties": {
          "name": "get_zendesk_ticket_http_action",
          "definition": {
            "method": "GET",
            "path": "/api/v2/tickets/{{$.ticketId}}.json",
            "headers": [
              {
                "key": "Authorization",
                "value": "Bearer {{$.token}}"
              }
            ]
          }
        }
      },
      "post_message_to_slack_http_action": {
        "type": "ZIS::Action::Http",
        "properties": {
          "name": "post_message_to_slack_http_action",
          "definition": {
            "method": "POST",
            "url": "https://slack.com/api/chat.postMessage",
            "headers": [
              {
                "key": "Authorization",
                "value": "Bearer {{$.token}}"
              }
            ],
            "requestBody": {
              "channel": "{{$.channel}}",
              "blocks": [
                {
                  "type": "section",
                  "text": {
                    "type": "mrkdwn",
                    "text": "{{$.title}}"
                  },
                  "fields": [
                    {
                      "type": "mrkdwn",
                      "text": "*Subject*"
                    },
                    {
                      "type": "mrkdwn",
                      "text": "*Description*"
                    },
                    {
                      "type": "plain_text",
                      "text": "{{$.ticketSubject}}"
                    },
                    {
                      "type": "plain_text",
                      "text": "{{$.ticketDescription}}"
                    }
                  ]
                },
                {
                  "type": "section",
                  "text": {
                    "type": "mrkdwn",
                    "text": "{{$.link}}"
                  }
                }
              ]
            }
          }
        }
      },
      "post_ticket_created_flow": {
        "type": "ZIS::Flow",
        "properties": {
          "name": "post_ticket_created_flow",
          "definition": {
            "StartAt": "LoadSettings",
            "States": {
              "LoadSettings": {
                "Type": "Action",
                "ActionName": "zis:common:action:LoadConfig",
                "Parameters": {
                  "scope": "slackNotification"
                },
                "ResultPath": "$.settings",
                "Next": "GetZendeskTicket"
              },
              "GetZendeskTicket": {
                "Type": "Action",
                "ActionName": "zis:{app_name}:action:get_zendesk_ticket_http_action",
                "Parameters": {
                  "token.$": "$.connections.zendesk.access_token",
                  "ticketId.$": "$.input.ticket_event.ticket.id"
                },
                "ResultPath": "$.retrievedTicket",
                "Next": "PostMessageToSlack"
              },
              "PostMessageToSlack": {
                "Type": "Action",
                "ActionName": "zis:{app_name}:action:post_message_to_slack_http_action",
                "Parameters": {
                  "token.$": "$.connections.slack.access_token",
                  "channel.$": "$.settings.channel",
                  "ticketSubject.$": "$.retrievedTicket.ticket.subject",
                  "ticketDescription.$": "$.retrievedTicket.ticket.description",
                  "title.$": "*_New ticket #{{$.input.ticket_event.ticket.id}}_*",
                  "link.$": "<{{$.input.ticket_event.ticket.id}}| View"
                },
                "ResultPath": "$.postMessageResponse",
                "Next": "Done"
              },
              "Done": {
                "Type": "Succeed"
              }
            }
          }
        }
      },
      "post_ticket_updated_flow": {
        "type": "ZIS::Flow",
        "properties": {
          "name": "post_ticket_updated_flow",
          "definition": {
            "StartAt": "GetZendeskTicket",
            "States": {
              "GetZendeskTicket": {
                "Type": "Action",
                "ActionName": "zis:{app_name}:action:get_zendesk_ticket_http_action",
                "Parameters": {
                  "token.$": "$.connections.zendesk.access_token",
                  "ticketId.$": "$.input.ticket_event.ticket.id"
                },
                "ResultPath": "$.retrievedTicket",
                "Next": "PostMessageToSlack"
              },
              "PostMessageToSlack": {
                "Type": "Action",
                "ActionName": "zis:{app_name}:action:post_message_to_slack_http_action",
                "Parameters": {
                  "token.$": "$.connections.slack.access_token",
                  "channel.$": "$.settings.channel",
                  "ticketSubject.$": "$.retrievedTicket.ticket.subject",
                  "ticketDescription.$": "$.retrievedTicket.ticket.description",
                  "title.$": "*_Updated ticket #{{$.input.ticket_event.ticket.id}}_*",
                  "link.$": "{{$.input.ticket_event.ticket.id}}| View"
                },
                "ResultPath": "$.postMessageResponse",
                "Next": "Done"
              },
              "Done": {
                "Type": "Succeed"
              }
            }
          }
        }
      },
      "post_message_to_slack_on_ticket_created": {
        "type": "ZIS::JobSpec",
        "properties": {
          "name": "post_message_to_slack_on_ticket_created_job_spec",
          "event_source": "support",
          "event_type": "ticket.TicketCreated",
          "flow_name": "zis:{app_name}:flow:post_ticket_created_flow"
        }
      },
      "post_message_to_slack_on_ticket_updated": {
        "type": "ZIS::JobSpec",
        "properties": {
          "name": "post_message_to_slack_on_ticket_updated_job_spec",
          "event_source": "support",
          "event_type": "ticket.CommentAdded",
          "flow_name": "zis:{app_name}:flow:post_ticket_updated_flow"
        }
      }
    }
  }