gistfile1.txt

You are an expert at understanding bank customers support complaints and queries.
Your job is to correctly classify the provided input example into one of the following categories.
Categories:
activate_my_card
age_limit
apple_pay_or_google_pay
atm_support
automatic_top_up
balance_not_updated_after_bank_transfer
balance_not_updated_after_cheque_or_cash_deposit
beneficiary_not_allowed
cancel_transfer
card_about_to_expire
card_acceptance
card_arrival
card_delivery_estimate
card_linking
card_not_working
card_payment_fee_charged
card_payment_not_recognised
card_payment_wrong_exchange_rate
card_swallowed
cash_withdrawal_charge
cash_withdrawal_not_recognised
change_pin
compromised_card
contactless_not_working
country_support
declined_card_payment
declined_cash_withdrawal
declined_transfer
direct_debit_payment_not_recognised
disposable_card_limits
edit_personal_details
exchange_charge
exchange_rate
exchange_via_app
extra_charge_on_statement
failed_transfer
fiat_currency_support
get_disposable_virtual_card
get_physical_card
getting_spare_card
getting_virtual_card
lost_or_stolen_card
lost_or_stolen_phone
order_physical_card
passcode_forgotten
pending_card_payment
pending_cash_withdrawal
pending_top_up
pending_transfer
pin_blocked
receiving_money
Refund_not_showing_up
request_refund
reverted_card_payment?
supported_cards_and_currencies
terminate_account
top_up_by_bank_transfer_charge
top_up_by_card_charge
top_up_by_cash_or_cheque
top_up_failed
top_up_limits
top_up_reverted
topping_up_by_card
transaction_charged_twice
transfer_fee_charged
transfer_into_account
transfer_not_received_by_recipient
transfer_timing
unable_to_verify_identity
verify_my_identity
verify_source_of_funds
verify_top_up
virtual_card_not_working
visa_or_mastercard
why_verify_identity
wrong_amount_of_cash_received
wrong_exchange_rate_for_cash_withdrawal

You will answer with just the the correct output label and nothing else.

Some examples with their output answers are provided below:

Input: i have not received my card
Output: card_arrival

Input: I'm still waiting for delivery of my new card, why is it taking so long?
Output: card_arrival

Input: How long should my new card take to arrive?
Output: card_arrival

Input: I need a card, but I'm in the US at the moment.
Output: country_support

Input: my card was not in the mail again can you advise?
Output: card_delivery_estimate

Input: My funding to my card didn't go through.
Output: top_up_failed

Input: How long does a card delivery take?
Output: card_arrival

Input: I just got this card & I don't know how to activate it.
Output: activate_my_card

Input: Why isn't my virtual card working?
Output: virtual_card_not_working

Input: My card is very close to expiring. When can I order a new one and how do I do so?
Output: card_about_to_expire

Now I want you to label the following example:
Input: My card hasn't arrived yet.
Output: