nsonnier

Five Exciting Things
1. Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
2. Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
3. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have
4. Respond to 60+ support requests via email every day
5. Make Zap templates to help showcase the thousands of ways customers can use Zapier

Five Not so Exciting Things
1.Dig through activity logs to troubleshoot a customer's broken Zap
2. Write and maintain thousands of pages of help documentation