This gist contains a short assignment I'd like everyone to complete before our formal lesson. The prework involves reading some of the React Router documentation, and will allow us to keep the lesson more hands on.
What role does empathy play in your life and how has it helped you?
Empathy plays a big role in my life. It helps me to understand people around me and be able to help them. I get less offended and mad in situations because I realize that many people react in a certain way because of their past experiences.Working in a customer service environment taught me that in most cases people are frustrated with the situation but not with me. Some people had their car broken in the morning, some had a conflict with a relative, or students got bad grades. This realization helped me to provide a better service and find a connection with the customers. I was able to cheer people up even though they were not in a mood earlier.
How does empathy help you build better software?
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