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Last active December 20, 2015 03:49
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Ruby Infrastructure Engineer, San Francisco, California

Hi, I'm Ben. I'm the lead engineer of the infrastructure team at Zendesk.

I'm looking for a passionate and talented ruby engineer to join our infrastructure team in San Francisco. Who are we? We are the hackers behind the scenes -- we build the services and struts that the rest of Zendesk builds good product on top of. We like solving hard problems, fixing deep bugs, and doing it at scale. We'll try out new technologies, but love technology that delivers on its promises. We feel confident when we press the enter key. We're a team of good generalists who like learning the stack well enough to be considered a specialist.

Some of what we've been up to recently.

  • Building a secondary long term ticket store using Riak
  • Implement a runtime mysql-master failover solution (https://github.com/osheroff/ar_mysql_flexmaster)
  • Expanding our customer-facing analytics infrastructure and eyeing the next version of it.

And some of what we own, or are the nearest owners of:

  • analytics
  • search
  • database sharding architecture and code
  • multi datacenter architecture
  • pubsub system written in node
  • rules (customer defined views) engine
  • job system

If you'd like to know more about Zendesk, then check out the video on our careers page. If you'd like to hear more about the job or even apply, then shoot me an email at ben@zendesk.com - I'd love to hear about what gets you out of bed to move the electrons about.

- Ben Osheroff

hello

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