Each part aims to evaluate different day-to-day work of a Support Engineer. The quality of the delivery and make it understandable for a potential customer will be evaluated.
Ticket #1
Hi folks,
Pablo Fernández Moniz pablomoniz
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
| <!DOCTYPE html> | |
| <html> | |
| <head> | |
| <title>Pop-ups | CARTO</title> | |
| <meta name="viewport" content="initial-scale=1.0"> | |
| <meta charset="utf-8"> | |
| <link href="https://fonts.googleapis.com/css?family=Montserrat:400,600,700|Open+Sans:300,400,600" rel="stylesheet"> | |
| <link href='https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700' rel='stylesheet' type='text/css'> | |
| <!-- Include Leaflet --> | |
| <script src="https://unpkg.com/leaflet@1.3.1/dist/leaflet.js"></script> |
Let's warm up!
We would like to know how you would answer to customers questions. Please take a look at the code, try to find a solution, and write a reply to the client that includes a helpful and detailed answer.
As a deliverable, you can send us back a PDF with each answer. Remember that this first exercise is not only about your technical expertise but also about your communication skills, and that you'll find plenty of technical documentation at our Developer and Help Centers.
1.- Hello Support, I'm going through your materials, I've seen this query somewhere, and I'd need some help from your side on understanding what it does, can you give me a hand?