Systems Analyst/Service Engineer
Xerox H.S. (Nigeria) Ltd 12/14, Fatai Atere Way, Matori, Lagos
June 2009 – July 2017
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Analyzed customer requirements and developed business solutions
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Provided pre-sales and post-sales support for Document Management Solutions (OMR, Physical Archiving, Capture Solutions & Docushare)
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Deployed Print Management Solutions (YSoft SafeQ, Papercut & Equitrac) which improved security, eliminated waste and reduced cost
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Provided second level field assistance for software, server and network issues
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Tracked market trends and provided feedback to the management
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Provided training courses to enhance the productivity of sales and service staff
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Pre-installation of Xerox Multifunctional Printers (MFPs)
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Configuration, Repair and Maintenance of Return-to-base and in-house MFPs
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Ensured Customer Satisfaction in the Xerox Business Service Centre
Junior Networking Officer
Bharat Ventures Limited Ijesha - Teddo, Lagos
May – July 2008
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Configured laptops and desktop systems
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Provided first level end-user computing support for PC desktop and applications
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Network administration
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Resolved network issues
Computer Engineer
Midas Computer Limited 22rd, Festac Town, Lagos
January - April 2008
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System Administrator of the Company’s Cafe
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Provided support to the Company’s Clients
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Instructor of Computer Engineering courses
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Test Centre Administrator for ToEFL exams
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Microsoft Certified Technology Specialist: Microsoft Windows 7, Configuring (MCTS)
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Microsoft Certified Technology Specialist: Microsoft Windows Vista, Configuring (MCTS)
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Microsoft Certified Professional: Windows XP (MCP)
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Certified Fiber Optics Technician (2010)
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Cisco Certified Network Associate (2010)
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Microsoft Certified System Administrator (MCSA 2003)
Federal University of Technology, Owerri (2001-2005)
- Bachelor of Engineering Electronics/Computer , Second Class (Upper division)
Loral International Secondary School, Igbesa, Ogun State (1994-1999)
- West African Senior School Certificate May/June 1999
Google Africa Certification Scholarship (Jun 2019 to Date)
- Mobile Web Specialist(in view)
HNG 6.0 Internship (Sep – Nov 2019)
- Finished as a Finalists
Codecademy (Jan - Sep 2019)
- Web Development
Google Training (2018)
- The Fundamentals of Digital Marketing
- Google My Business Basics
- Google Ads Fundamentals
- Google Ads Search Certification
Nuance University (2015)
- Equitrac Office and Express Certified Technician
PapercutMF Online Training (2014)
- Papercut MF Certified Professional
YSOFT eUniversity (2014)
- Ysoft SafeQ 4 Certified Analyst
New Horizons (2013)
- MCSE on Microsoft Windows Server 2012 Platform
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Xerox Critical Business Support Award (2014)
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Xerox Merit Award (2010)
- HTML5, CSS3, JavaScript, MySQL, PHP