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@patelc75
Last active January 15, 2018 17:50
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Video not loading... suddenly showing up as of today

We have been using //assets-cdn.ziggeo.com/v1-stable/ziggeo.js for many months now. Today we noticed that the video capture stopped working and showed "Video is loading..." instead of the normal Ziggeo video capture widget, see attachment.

When we switched to //assets-cdn.ziggeo.com/v1-r27/ziggeo.js, it started working again. What's strange is that on one of our computers, v1-r25 loaded when pasting http://assets-cdn.ziggeo.com/v1-stable/ziggeo.js in the browser, see attachment.

But on most of our computers, when you put http://assets-cdn.ziggeo.com/v1-stable/ziggeo.js in a browser, it shows v1-r30 with a timestamp of 2018-01-14, which made us think that v1-r30 was launched yesterday and why we're seeing the problem today.

This is confusing and appreciate your help. In the meantime we have hard coded our link to v1-r25 because we think that's what our v1-stable link was pointing to until yesterday, but not positive.

We had several hours of downtime across our entire user base, so this was quite disruptive. Any suggestions on how to move forward?

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