Some tips on asking a question and getting results.

ask_a_question.md

Asking a Question Checklist

Just Being Awesome

• Be receptive
• Have a good reputation
• Don't waste time
• Rubber duck

Do the Work

• Repro Case
• Ask for yourself, or direct others to ask, secondhand sucks
• Use your peers and managers
• Ask the right person
• Read the docs/code
• Duck off headphones
• Utilize Async Communication

The Basics

• Provide context
• Provide a call to action
• Ask someone in your geographic area
• Ask a team of people instead of just one person
• Read before you hit send
• Provide all the relevant information
• Organize the information
• Use Gists
• Skip the pleasantries not required

Managing the Conversation

• Answer all the questions
• Avoid Email Latency