FreshDesk create new Ticket

FreshdeskTicketCreate.cs

// ADD FOR latest SSL standards
ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12 | SecurityProtocolType.Tls11 | SecurityProtocolType.Tls;
// IGNORE SSL certification errors
ServicePointManager.ServerCertificateValidationCallback += (sender, certificate, chain, sslPolicyErrors) => true;

var url = "https://my.freshdesk.com/";
var username = ConfigurationManager.AppSettings["Freshdesk.AppUsername"];
var key = ConfigurationManager.AppSettings["Freshdesk.AppKey"];

HttpClient client = new HttpClient();
client.BaseAddress = new Uri(url);
client.DefaultRequestHeaders.Accept.Clear();
client.DefaultRequestHeaders.Accept.Add(new MediaTypeWithQualityHeaderValue("application/json"));

var byteArray = Encoding.ASCII.GetBytes($"{username}:{key}");
client.DefaultRequestHeaders.Authorization = new System.Net.Http.Headers.AuthenticationHeaderValue("Basic", Convert.ToBase64String(byteArray));

HttpResponseMessage response = client.PostAsJsonAsync("api/v2/tickets", model).Result;

if (response.StatusCode == HttpStatusCode.Created)
{
    return true;
}
else
{
    return false;
}