Suggestions for tone of voice for documentation.
- Use gender neutral writing
- Use second person (you), avoid third person (he, she)
- When you login, create a new password. (instead of)
When the user logs in, she creates - To log in, enter your login name and password.
- When you login, create a new password. (instead of)
- Use plural nouns and plural pronouns
- Use second person (you), avoid third person (he, she)
- Users can change their password when they click the reset link.