📺 Presentation Video (Vimeo) 🔗
Service Design and Product Design have similarities, however there are some key differences between the two that need to be considered. The deliverables exist on a line, at one end, tacit services are what we consider "pure" service, there is no physical product, explicit services are between the two, where there is a nebulous (digital?) product (money, etc).
- professional services
- hospitality