Symptoms:
- Surround sound doesn't work, Windows shows that headphones are 2.0.
- Installed drivers for all three devices are Microsoft ones
- Sometimes G Hub shows G933 as not connected
- Unplugging, removing/reinstalling drivers doesn't work.
Solution:
- Install correct drivers (Driver → Update Driver → Browse) for the Logitech G933 Gaming Headset device found in Sound, video and game controllers section of Device Manager. You'll find them in
C:\ProgramData\LGHUB\depots\57944\driver_audio
. Please note that the number in this path might change in the future.