#Alexandra "Andie" Wheeler ##Seattle, WA LinkedIn | Email | Cell: 206-795-9273
###EXPERIENCE Sales Representative Olympic Athletic Club – Seattle, WA Sept. 2009 – Present (5 years, 9 months) Employee of the Year - 2012
Core responsibilities:
- Provide high volume, high level customer service
- Manage new client acquisition
- Drive sales through cold and warm leads
- Manage customer records and transactions, manage existing accounts and renewals
- Effectively facilitate customer complaint mitigation and issue resolution
- Sales planning and marketing implementation, produce and analyze appropriate reports
- Build and maintain cross functional relationships between teams and departments for process efficiency throughout company
- Proficient in Microsoft Office – Excel, Word and Outlook
- Other special projects as assigned
- Acting manager in absence of director
- Account investigation (payments, usage, membership abuse)
- Security surveillance maintenance and monitoring as needed
Sales Associate Nordstrom – Bellevue, WA Oct. 2008 – Jan. 2009 (3 months)
Core responsibilities:
- Set and achieve sales goals
- Proactively handle customer concerns and prioritize multiple tasks
- Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
- Develop relationships with customers and coworkers
###EDUCATION University of Washington, Bothell Bachelor’s Degree, Business Administration (June 2015) Concentration: Technology & Innovation Management
Relevant Coursework: BBUS 330 Information Management & Analysis; BBUS 340 Operations & Project Management; BBUS 445 Merchandise Acquisition; BBUS 446 New Tech & Future Markets; BBUS 480 Global Environment of Business; BBUS 491 Business Consulting; CSS 405 Women in STEM.
Bellevue College Associates Degree, Business Administration (2014)
Central Washington University Biology & Chemistry Studies (2006 – 2008)