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@reaperhulk
Created September 20, 2013 16:40
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Here was the process:
1) Restore iPhone from iCloud backup
2) Authy app downloads as part of that process
3) Open Authy app, run through reset process for new phone
4) All my TOTP tokens appear, but all of them are 000000 and do not rotate. I am not prompted for my backup password.
5) Delete app
6) Reinstall app
7) Run through reset process for new phone again
8) This time it prompts me for my backup password, which I enter and regain access to all tokens
You mentioned in an earlier tweet that the concern is API authentication, but in my case the authentication (via the email + SMS code) had already occurred.
@danpal
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danpal commented Sep 20, 2013

Thanks! You did go through the reset process, and it looks like at least the Authy token was correct. In that case we should have detected the Authenticator tokens are incorrect and download your backup. Truth is right now our health check mechanisms are only for the Authy service tokens. We have 1 major release coming soon, but I'll open a ticket to add health checking to the Authenticator tokens and re-download them if they are broken.

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