Learn, build, test, repeat...
We need a team that is proficient in taking raw ideas from ministries and individuals and making them come to life. Currently there are too many places to take your idea. Does it go to technology and engineering? Does it go to the Innovation team? Does it need to go through the NPR process? These are all attempts to take an idea (or generate ideas internally) and craft a solution for a specific problem.
There is nothing wrong with these current methods but the biggest problem I see with any of them is the time it takes to go from idea to finished product. I believe a quick survey of staff would reveal a lack of confidence in our organizations ability to quickly deliver solutions to problems. What we need is a team designed from the ground up to take in ideas, build prototypes, and measure success. Rinse and repeat.