I had been experience very frequent random crashes on this laptop, especially while screen sharing. These crashes result in frozen screens and blinking caps lock. You will not find any logs in journalctl. I had trouble getting kdump logs or pstore. Using lower cstates, disabling gpu power saving, etc didn't help. Finally what worked was below -
- Use latest kernels or zen kernels
- Setup TPM, default values will be enough
- Enable the new experimental xe drivers for Intel Arc Graphics. Modify your grub cmd (GRUB_CMDLINE_LINUX_DEFAULT) to add below