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Ricky Ruhlen rruhlen

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rruhlen / user-agent-fields.txt
Created May 18, 2017 19:52
Liquid variables for data fields captured when a case is created from a Desk form.
1. {{interaction.preferred_lang}}
2. {{interaction.browser}}
3. {{interaction.browser_version}}
4. {{interaction.os_version}}
5. {{interaction.os}}
@rruhlen
rruhlen / label.txt
Created May 17, 2017 23:13
hard-code label on a Desk email form.
<input value="label1" name="ticket[labels_new]" id="ticket_labels_new" class="form-control" maxlength="100" />
@rruhlen
rruhlen / require.js
Created May 12, 2017 21:46
require a custom field
<script type="text/javascript">
$(function() {
$("#customer_custom5").rules("add", {
required: true,
messages: {
required: "Required field.",
}
});
@rruhlen
rruhlen / lang-attribute.js
Created May 11, 2017 19:35
Add language attribute to HTML tag.
<script type="text/javascript">
$(function() {
$("html").attr("lang", "en");
}
</script>
@rruhlen
rruhlen / require.js
Created May 9, 2017 23:00
require custom fields.
<script type="text/javascript">
$(function() {
$('#customer_custom3').prop("required", true);
$('#customer_custom4').prop("required", true);
@rruhlen
rruhlen / auth-message.js
Created May 4, 2017 14:57
Change notification message for private portal authentication.
<script type="text/javascript">
$(function() {
$('.agent_notifier_msg').text("message");
});
@rruhlen
rruhlen / lang.js
Last active May 1, 2017 21:57
change text in language drop-down for a specific language
$(function() {
$("#a-content-select option[value='pt']").text('Português Angola');
});
@rruhlen
rruhlen / label.txt
Last active April 27, 2017 17:40
Pass label into form from url get param, only needed on support center email form. Email widget form already has this in the theme.
<input value="{{ ticket.labels_new }}" name="ticket[labels_new]" id="ticket_labels_new"class="form-control" maxlength="100" />
@rruhlen
rruhlen / custom-key.txt
Created April 25, 2017 17:30
hard-code a custom field in classic agent case, customer, and company themes.
{{ custom_key }}
@rruhlen
rruhlen / spam_alert.js
Created March 28, 2017 18:39
change spam alert message
<script type="text/javascript">
$(function() {
$('#spam_alert').text("<custom snippet>");
});