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@ryanmarsh

ryanmarsh/gist:d0fab998e3ed0d228a1b

Created January 20, 2016 03:45
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Zapier list
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gistfile1.txt
Very excited about!!!!
1. Dig through activity logs to troubleshoot a customer's broken Zap
2. Work with the product team to develop a new feature based on feedback from customers
3. Analyze thousands of support tickets to spot trends the product team can use
4. Make Zap templates to help showcase the thousands of ways customers can use Zapier
5. Work with 3rd party partners to track down a tricky situation for a joint customer
Least exciting..
1. Ghostwrite documentation for partners to publish on thier own sites
2. Write and maintain thousands of pages of help documentation
3. Scheduling shifts and collaborating as part of a growing cohesive support team
4. Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
5. Help resolve billing issues for customers over the phone
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