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Soenke Ruempler s0enke

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@dave-malone
dave-malone / aws-landing-zone-default-okta-roles.template
Created Sep 21, 2018
templates/aws_baseline/aws-landing-zone-default-okta-roles.template
View aws-landing-zone-default-okta-roles.template
AWSTemplateFormatVersion: 2010-09-09
Description: Create Okta IDP and default roles on all accounts.
Metadata:
AWS::CloudFormation::Interface:
ParameterGroups:
-
Label:
default: "Okta SAML IDP"
Parameters:
@mlafeldt
mlafeldt / postmortem.md
Last active May 4, 2021
Example Postmortem from SRE book, pp. 487-491
View postmortem.md

Shakespeare Sonnet++ Postmortem (incident #465)

Date

2015-10-21

Authors

  • jennifer
  • martym
@s0enke
s0enke / index.md
Last active Feb 25, 2016
Searching for books/papers on lean and systems thinking in SaaS organizations
View index.md

Any book recommendations on lean and systems thinking in SaaS organizations?

  • integrating dev/ops into customer support and other way round
  • metrics for "customer happiness"
  • team boundaries: rights and responsibilities: what to do if conflicting goals? How does the system find out that it might have conflicting goals.
  • sustainable business focussing on flow rather than ob short time profit. What are the cultural and technical foundations of a sustainable SaaS business.

I already read "Web Operations", "Kanban", "Agile Management for Software Engineering: Applying the Theory of Constraints for Business Results" but there is too little focus on SaaS IMHO.