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sandermangel/conference-call.md

Last active July 26, 2019 10:41
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conference-call.md
  • Assume every meeting is a remote meeting.
  • Send meeting details well ahead of time.
  • Try to avoid calling in as a group, groups are harder to hear and talk amongst themselves
  • Speak English at all times.
  • Invest in proper audio
    • When hosting a group; teleconference microphones.
    • For callers sitting alone; use a proper headphone with mic
    • Mute when not speaking
  • Use a tool such as zoom.us, appear.in or hangouts
    • That has a web version that requires no installation.
    • If possible has dial-in.
    • Recording option.
  • No offline tools are used, everything is online.
    • Stickies & Whiteboard? Use Miro.com / awwapp.com
    • Notes? Share a Google Doc.
  • Appoint a note-taker and post notes for others to read afterwards.
  • For more than 2 callers; appoint a moderator that involves people dialling in by asking them to speak and checks chat/slack channels if someone is mentioning a connection issue.
  • Stable internet connections are important
    • Make sure everyone has at least 1.5Mbps up AND down, test with fast.com.
    • Slow connection? Dial in.
    • Disable video when possible, have one person share their screen.
  • Always send a summary with actions to take via mail as a followup
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