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Sayali Lunkad sayalilunkad

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diff --git a/presentations/2017-support-enablement-training/magnum-intro/handson/troubleshooting.md b/presentations/2017-support-enablement-training/magnum-intro/handson/troubleshooting.md
index 77b027e..363e4c7 100644
--- a/presentations/2017-support-enablement-training/magnum-intro/handson/troubleshooting.md
+++ b/presentations/2017-support-enablement-training/magnum-intro/handson/troubleshooting.md
@@ -1,5 +1,35 @@
# Troubleshooting
+## Preparation: Some Sabotage
+
+* Continue allowing the controller access to the Heat API: