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Created May 9, 2014 12:41
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Notify Foration of comment update
Raw
body
{{updater.name}} has updated a ticket in pebble.it Zendesk.
Ticket details follow.
#TicketId: {{ticket.id}}
#Subject: {{ticket.title}}
#Created: {{ticket.created_at}}
#Status: {{ticket.status}}
#Firstname: {{ticket.requester.first_name}}
#Lastname: {{ticket.requester.last_name}}
#Email: {{ticket.requester.email}}
#Organisation: {{ticket.organization.name}}
#Priority: {{ticket.priority}}
#Type: {{ticket.ticket_type}}
#Origin: Email
*** Comment Start ***
{{ticket.latest_comment_formatted}}
*** Comment End ***
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