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Last active December 27, 2015 01:19
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Mail from WD
Raw
gistfile1.txt
***** PLEASE DO NOT REPY TO THIS EMAIL ****
Dear WD Registered Customer,
As a valued WD customer we want to make you aware of new reports of Western Digital
and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9).
WD is urgently investigating these reports and the possible connection to the WD Drive Manager,
WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause
identified, WD strongly urges our customers to uninstall these software applications before updating
to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends
that you remove these applications and restart your computer.
The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have
been available from WD for many years, however solely as a precaution WD has removed these applications
from our website as we investigate this issue. .
Sincerely,
Western Digital
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