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Created March 11, 2015 03:53
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lolovh
Thank you for contacting us concerning this issue. We are aware that at the
moment there are some peering problems in some certain areas in the US.
Please rest assure that this issue is not related to us but rather a problem
with your ISP
We have gotten phone calls and other tickets bringing this to our concern. We
are investigating and monitoring this issue at the moment.
To help us investigate it better, you may provide us a traceroute from your
computer to your server. Also, if possible, a tracerout from your server to
your computer(or the computer that is having trouble connecting). This will
highly be appreciated.
For Windows, please use: tracert
For Linux and Mac please use: mtr
If you have any other questions, please feel free to contact us.
Thank you for trusting OVH.
Colin K.
Customer Advocate
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