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Dec 13, 2015, 10:53 AM
“emailremoved” <emailremoved>
Dear Jeremy,
We are deeply sorry to know that you have decided to end our relationships, both because we value your business and because we truly believe purchased SSL is a better choice in most cases.
We'll happily provide a 30% discount on your SSL renewal if you'll stay with us.
Regarding the cPanel plugin for Let's Encrypt, unfortunately at this point we are unable to tell exactly if we will be implementing it or not since it involves a big amount of changes to our servers structure.
We will treat any decision of yours with proper respect and understanding.
If there is anything else you would like to discuss about this matter or have any additional questions or comments, please feel free to reply to this email.
Customer Support Specialist
SSL Department



I'm about to leave mediatemple


Yeah, stupid companies for not caring about our privacy online. Means they care more about money. Told them I'm leaving them because of no planned support.


Their SSL support page has been hounded by requests.

Some more unconfirmed details about their implementation plans. Safe to say they won't be implementing it for shared hosting.


Namecheap makes money off of SSL certificates (they also own so this would cut into their bottom line.

I left Namecheap because they failed to implement the ability to have a TXT record longer than 255 bytes. The UI silently truncates the string. This causes problems for DKIM signatures with strong keys.

Namecheap seem to have become complacent with their place in the industry. the new UI also sucks. They're on their way out the door.


así es la vida...

rishadq commented Feb 4, 2017

Looks like they do support SSL/TLS certs, but not sure if it's all-encompassing for all kinds of certs, including those not bought specifically through Namecheap. I was just on the cPanel for my previous non-SSL site, made a self-signed cert (I know -- NOT secure, technically) and was able to install it under cPanel --> Security --> SSL/TLS.

They do still upsell with the Namecheap SSL right at the top. I might just go with that, since it's $11 USD/yr for Positive SSL basic personal domains (limited to one domain.) They may or may not support the free ones you can generate from

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