SUMMARY Name: Sun M Shayina Location: Seattle Availability to Interview: 1-2 day notice Availability to Start: 2 week notice (or whichever is sooner) I have 2 years of experience in IT. My career began in windows support and moved into Linux support / administration. My experience is in both Linux and Windows environments.
I am seeking my next engagement. My experience includes:
IT support role 1 year Linux Administration and support 1 year (RHEL 6.2 & CentOS 6.x and 7.x) SCM (GitHub) 1 year Cloud Computing 2 years (AWS, Google Cloud ) Ticketing system HP’s Ticketing Systems
EXECUTIVE SUMMARY
● Detail-oriented and organized professional with creative mindset and strong project management abilities. ● Exceptional customer service and communication skills, attention to detail. ● Self-driven; always on time; problem solver for technical issues, supporting end user. ● Proficiency bilingual: French and English.
TECHNICAL EXPERIENCE
Linux Jobber 02/2019- Present Devops Trainee
• Building and managing virtual machine environments with Vagrant • Openscap Configuration • Splunk monitoring with nginx webserver • Containerization with Docker • Automate application deployment with Jenkins • JavaScript: Nodejs , MongoDB , HTML
Linux Jobber 06/2018 – 02/2019 Linux System administrator
• Managing Disks, Simple Partitions and File systems • Deploying webserver component and configuration • Network Configuration and Management • Data Backup and Recovery • Understanding Server Administration • Remote desktop connection setup via (SSH, RDP) • Working with application server • File system (NFS ,Samba) • Administering user account and group
Nestle (Factory and Warehouse ) 12/2013 – 9/2014 Globe Business IT Support
• Windows Server 2012 R2 • Manage room server : 3 Transceiver, 4 Riverbed,4 patch panel, 50 physical servers • over 350 PBX (VoIP phone config POE), Vsat connexion supply, optical fiber, over 20 router, over 500 computers desktop and laptop ,over 30 Printers , over 20 Tape library for Backup, over 15 UPS, fingerprint and card reader, turnstile, over 100 phone vpn. • Business application: HP service manager (ticketing issues), SAP, Salesforces • Deliver internet through VPN, monitoring firewall • MS tools: MS Expense, Skype for business • MS office 360 • Sharing and updating antivirus and software
CERTIFICATIONS:
● Google IT Support Specialization
Credential ID: TP76X97RMJEE
Credential URL: https://www.coursera.org/account/accomplishments/professional-cert/TP76X97RMJEE
• Google IT Support Professional
Credential URL: https://www.youracclaim.com/badges/75a0ff2c-8fc8-45e3-96db-b365120f1965/linked_in
EDUCATION:
Polytechnic University of Kinshasa - MS in Computer Engineering (2014) Polytechnic University of Kinshasa - BS in Electrical & Computer Engineering (2011)
SOCIAL MEDIA: https://www.linkedin.com/in/sunshayina/