sweepies/amazon_cs.txt

## amazon_cs.txt
Initial Question: Hello, I selected same-day delivery on my order not knowing that it would mean my shipment would not be sent to the post office for pick up if I was not present to receive it. If possible, could I have this shipped via regular prime shipping to my local post office?

11:45 PM PST Agent(Amazon): Hello, my name is Agent. I'm here to help you today.
11:46 PM PST Sweepy: Hello
I'm wondering if I could have this item sent to the post office for pickup
since I wasn't home to receive it
11:47 PM PST Agent: Please give me a moment while I check on the order.
11:47 PM PST Sweepy: Thanks
11:47 PM PST Agent: Is this the Order Id : REDACTED you are referring to?
11:47 PM PST Sweepy: Correct
11:50 PM PST Agent: It seems that there was a delivery attempt around 07:24 PM PST today. To answer your question, we are actually not allowed to deliver packages at the post office so I may not be able to process that request for you, my apologies.
11:50 PM PST Sweepy: Ok, so when will delivery be attempted again? Do I have to give a date?
11:52 PM PST Agent: If there is an attempt that happened today, a redelivery will be done the next day.
11:53 PM PST Sweepy: Ok, would you be able to give me a time or could it be any time?
11:54 PM PST Agent: I am sorry but I may not be able to provide an exact time of the delivery but expect it to be delivered from 8 AM - 9 PM.
11:54 PM PST Sweepy: Got it, so just to confirm you aren't able to ship the item using regular prime shipping with canada post? That would be much easier for me since I could pick it up the next day if I'm not at home
11:55 PM PST Agent: Yes I may not be able to do that.
11:55 PM PST Sweepy: Could I just cancel the order then and re-submit it with the correct shipping speed?
11:56 PM PST Agent: Yes you can do that.
11:56 PM PST Sweepy: Ok, I will do that. Thank you
11:57 PM PST Agent: You are very much welcome, is there anything else I can help you with?
11:57 PM PST Sweepy: That's it thanks
11:57 PM PST Agent: I hope I was able to answer all your questions today.
	Initial Question: Hello, I selected same-day delivery on my order not knowing that it would mean my shipment would not be sent to the post office for pick up if I was not present to receive it. If possible, could I have this shipped via regular prime shipping to my local post office?

	11:45 PM PST Agent(Amazon): Hello, my name is Agent. I'm here to help you today.
	11:46 PM PST Sweepy: Hello
	I'm wondering if I could have this item sent to the post office for pickup
	since I wasn't home to receive it
	11:47 PM PST Agent: Please give me a moment while I check on the order.
	11:47 PM PST Sweepy: Thanks
	11:47 PM PST Agent: Is this the Order Id : REDACTED you are referring to?
	11:47 PM PST Sweepy: Correct
	11:50 PM PST Agent: It seems that there was a delivery attempt around 07:24 PM PST today. To answer your question, we are actually not allowed to deliver packages at the post office so I may not be able to process that request for you, my apologies.
	11:50 PM PST Sweepy: Ok, so when will delivery be attempted again? Do I have to give a date?
	11:52 PM PST Agent: If there is an attempt that happened today, a redelivery will be done the next day.
	11:53 PM PST Sweepy: Ok, would you be able to give me a time or could it be any time?
	11:54 PM PST Agent: I am sorry but I may not be able to provide an exact time of the delivery but expect it to be delivered from 8 AM - 9 PM.
	11:54 PM PST Sweepy: Got it, so just to confirm you aren't able to ship the item using regular prime shipping with canada post? That would be much easier for me since I could pick it up the next day if I'm not at home
	11:55 PM PST Agent: Yes I may not be able to do that.
	11:55 PM PST Sweepy: Could I just cancel the order then and re-submit it with the correct shipping speed?
	11:56 PM PST Agent: Yes you can do that.
	11:56 PM PST Sweepy: Ok, I will do that. Thank you
	11:57 PM PST Agent: You are very much welcome, is there anything else I can help you with?
	11:57 PM PST Sweepy: That's it thanks
	11:57 PM PST Agent: I hope I was able to answer all your questions today.