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@tapvt
Created January 28, 2021 03:42
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Login + PW mgr issue
Issue: Password field clears when username field blurs. Awkward UX when using password manager on mobile.
Platform: iOS + latest mobile FireFox + LastPass
Expected interaction: When presented with the login screen and focusing the username field, iOS presents a prompt to choose a password manager for autofill. Username and password should be filled in. Clicking form submit should result in successful login.
Actual interaction: First attempt to login successfully fills the form with accurate values. Username field maintains focus. Clicking the submit button causes a blur event on username field. This blur event seems to clear the password field.
Steps to reproduce:
Visit login page
Tap username field
Use password manager (LastPass in my case)
Authenticate w/ password manager
Observe that both fields are filled out
Dismiss mobile keyboard
Tap button to submit login form
(Password is cleared before submission)
(Receive login failure message)
I then have to focus the password field and authenticate again with password manager. Since focus remains on password field, I am able to log in.
Since sessions time out so quickly, this interaction is a point of user friction for me.
@hoIIer
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hoIIer commented Aug 11, 2021

np! planning to do an update email/HN post soon... if you have a moment I'd love to have you check things out! tomorrow at 6pm pst we're doing a sqwok meetup + audio hangout to discuss site development & anything else (going to start doing it weekly)

thanks again, most people don't take the time to write out concise feedback, cheers

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