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We are looking for Support Engineer (WordPress) [CLOSED]

At authLab, we make super awesome WordPress plugins. Currently, around 50 thousand websites are powered by our products. We are expanding our product portfolio and we always improve our existing product features and provide VIP support for our customers.

To provide awesome support for our fast growing customers, we are hiring 1 support engineer this time.

Job Responsibility

  • Providing support via our support tickets/forums
  • Troubleshooting, investigating and creating detailed bug reports
  • Taking ownership of technical issues and resolve it ASAP
  • Working with Engineering team for more advanced issues
  • Providing pre-sales support
  • Resolving customer complaints

Requirements:

  • Excellent English and IT knowledge will get the most priority
  • Knowledge in WordPress or PHP would be a plus point
  • CSE Graduates will be more preferred
  • Have to be a team player

Salary

  • Salary: 15,000 to 30,000 BDT
  • Regular Increment

Benefits:

  • Festival Bonus: 2 (Yearly)
  • Work with an awesome, dynamic team and amazing products
  • Learning opportunity
  • Unlimited Tea/Coffee, Breakfast, Lunch, Dinner ( If you want to ;) )

How to Apply

  • N/A (Closed)
@aishaon

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@aishaon aishaon commented Mar 19, 2019

Remote position hoile Resume send kore dibo naki sir?? :P

@tanveer19

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@tanveer19 tanveer19 commented Mar 20, 2019

Is it a remote job?

@techjewel

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@techjewel techjewel commented Mar 20, 2019

@tanveer19 and @aishaon,
This time it's not a remote job.

Thanks

@tanveer19

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@tanveer19 tanveer19 commented Mar 20, 2019

is it in Sylhet?

@sakifomar

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@sakifomar sakifomar commented Mar 23, 2019

Is this still available? Can i apply now?

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