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Created May 3, 2021 12:17
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covid communication crisis
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covidcomm.md

My experience trying to find a plasma donor for a family member

  • Fragmented pan india help groups

    • Better to group by city/town for plasma and blood requirements
    • Spending energy to find someone from your city in a pan india group is not great
    • No one is going to travel
    • This is useful for medicines though

  • Outdated information and donor harassment

    • Donor information from an year back still circulating
    • Too many calls to people who've already donated
    • This is donor harassment
      • pandemic or not, this isn't acceptable
      • a lot of donors' family is going through similar crisis
      • last thing they want is overwhelming number of incoming calls
    • A lot of numbers won't connect
      • They probably changed their number after this experience
    • No donor registration timestamps that I could find
      • Bad if this information stays indefinitely

  • Incorrect and unverified information

    • You guessed it right
      • Unverified/fake whatsapp forwards
    • Imagine your number being in the forwarded to unknown people 10K times per day
      • Can we find out number of forwards?

  • Huge privacy concerns

    • Few websites are throwing a bunch of results along with donor's personal numbers
      • And these numbers start circulating in whatsapp forwards and the vicious cycle starts
    • Number of female donors is negligible. No surprises there
      • We might be loosing half of potential donors because of privacy issues
    • Most of my financial and professional life is tied to my phone number
      • No wonder people don't want put it out in the open
      • Out of desperation I had to put my number out. Ideally, even as a recipient I wouldn't want that

  • No donors

    • Stigma? Probably above issues?
    • Few of my friends were holding off in case they need to donate for their family in future
    • A lot of volunteer energy budget is probably being spent in coordinating and managing the chaos instead of reaching out and educating people to donate?
    • Websites and apps are still very inaccesible to tech unsavvy
      • This might be affecting a lot of donor signups
      • No one will have the will to learn anything new in this shitty time
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