thanashyam

  def names_and_emails_from_multiple_addresses(addresses)
    if addresses.is_a? String
      addresses = addresses.split(/,|;/)
    end
     
    addresses = addresses.collect do |address|
      next if address.blank?
      address = address.gsub('"','').gsub("'",'')

      matches = address.strip.scan(/(\w[^<\>]*)<(\b[A-Z0-9._%+-]+@[A-Z0-9.-]+\.[A-Z]{2,10}\b)\>\z|\A<!--?((\b[A-Z0-9._%+-]+)@[A-Z0-9.-]+\.[A-Z]{2,10}\b)-->?\z/i)

thanashyam

<?php
define('FRESHDESK_SHARED_SECRET','____Place your Single Sign On Shared Secret here_____');
define('FRESHDESK_BASE_URL','http://{{your-account}}.freshdesk.com/');	//With Trailing slashes

function getSSOUrl($strName, $strEmail) {
	$timestamp = time();
	$to_be_hashed = $strName . FRESHDESK_SHARED_SECRET . $strEmail . $timestamp;
	$hash = hash_hmac('md5', $to_be_hashed, FRESHDESK_SHARED_SECRET);
	return FRESHDESK_BASE_URL."login/sso/?name=".urlencode($strName)."&email=".urlencode($strEmail)."&timestamp=".$timestamp."&hash=".$hash;
}