| chatbase | dashbot | botanalytics | |
|---|---|---|---|
| Pricing | Free or contact for Enterprise | Free or contact for Enterprise | Free or contact for Enterprise |
| Demo | Demo | Demo | Demo |
| Usage | Easy | Fairly easy | Hard |
| Active users (monthly, weekly, daily) | ✔ | ✔ | ✔ |
| sessions (Daily sessions, Daily sessions per user, Session time per user, User msgs per session) | ✔ | ✔ | ✔ |
| Retention Cohorts | ✔ | ✔ | ✔ |
| Rich Filtering | ✔ | ✔ | ✔ |
| Transcripts (messages) | ✔ | ✔ | ✔ |
| intents | ✔ | ✔ | |
| not handled messages | ✔ | ✔ | |
| Session flow | ✔ | ✔ (Conversation Paths) | |
| Funnels | ✔ | ✔ (Not Free) | ✔ (May not free) |
| Tracking Events in a Conversation | ✔ | ✔ (Segmentation) (May not free) | |
| Sentiment (-5 to 5) | ✔ | ||
| CSV Export | ✔ (Transcripts) | ✔ (Not Free) | |
| Export API | ✔ (Not Free) | ||
| Full report | ✔ (4 hours ~ 1 day) | ✔ (4 hours ~ 1 day) | ✔ (4 hours ~ 1 day) |
| Conversation logs (calls or chats) ingestion & transcription | ✔ (Not Free) | ||
| Conversation (calls or chats) driver modeling | ✔ (Not Free) | ||
| Conversation (calls or chats) intents extraction & clustering | ✔ (Not Free) | ✔ (Not Free) (Phrase clustering / NLP Optimization) | |
| Conversation graphs per intent | ✔ (Not Free) | ||
| Export of intents to bot development platforms | ✔ (Not Free) |
each message (from user or bot) -> orchestrator (may parse intent or not handled info to message) -> analytics tool
- https://test-1af75.firebaseapp.com/formik
- https://test-1af75.firebaseapp.com/dashbot
- https://test-1af75.firebaseapp.com/botanalytics
- https://chatbase.com/documentation/quickstart
- https://www.dashbot.io/docs/generic/rest/
- https://botanalytics.co/docs#generic
- https://murraynewlands.com/2017/07/top-5-analytics-platforms-for-chatbots/
- https://medium.com/@carldombrowski/the-best-chatbot-third-parties-analytics-for-your-business-a3f4625b8a74
- https://www.quora.com/Which-chatbot-analytics-platform-is-better-botanalytics-dashbot-or-any-other
- https://chatbotsmagazine.com/how-botanalytics-helped-pennycat-to-increase-engagement-87-5a4a32e570fa
- https://supermetrics.com/blog/google-chatbase-analytics?utm_content=buffer77f79&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
- https://stackshare.io/botanalytics
- https://www.google.com.vn/search?ei=26mkW_6nF4vyvAS47oPgDw&q=dashbot+vs+chatbase+vs+botanalytics&oq=dashbot+vs+chatbase+vs+botanalytics