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A Code of Conduct for the Content+UX Slack Group

UPDATE as of 9/3/19

This version of the Code of Conduct is now out of date. Please see https://contentandux.org/code-of-conduct for the most up-to-date version.

Code of Conduct

Last updated: June 11, 2019

The Content + UX Slack Group is dedicated to providing a harassment-free experience for everyone. We do not tolerate harassment of participants in any form.

This code of conduct applies to every member of the Content + UX Slack Group. Anyone who violates this code of conduct may be sanctioned or expelled from the Content + UX Slack Group at the discretion of the ADMIN TEAM.

Content + UX Slack Group members are responsible for knowing and abiding by these rules.

Harassment

Harassment includes:

  • Offensive comments related to gender, gender identity and expression, sexual orientation, disability, mental illness, neuro(a)typicality, physical appearance, body size, age, race, or religion.
  • Unwelcome comments regarding a person’s lifestyle choices and practices, including those related to food, health, parenting, drugs, and employment.
  • Deliberate misgendering or use of ‘dead’ or rejected names.
  • Gratuitous or off-topic sexual images or behaviour in spaces where they’re not appropriate.
  • Physical contact and simulated physical contact (eg, textual descriptions like “hug” or “backrub”) without consent or after a request to stop.
  • Threats of violence.
  • Incitement of violence towards any individual, including encouraging a person to commit suicide or to engage in self-harm.
  • Deliberate intimidation.
  • Stalking or following.
  • Harassing photography or recording, including logging online activity for harassment purposes.
  • Sustained disruption of discussion.
  • Unwelcome sexual attention.
  • Pattern of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy with others
  • Continued one-on-one communication after requests to cease.
  • Deliberate “outing” of any aspect of a person’s identity without their consent except as necessary to protect vulnerable people from intentional abuse.
  • Publication of non-harassing private communication.

The Content + UX Slack Group prioritizes marginalized people’s safety over privileged people’s comfort. The ADMIN TEAM will not act on complaints regarding:

  • ‘Reverse’ -isms, including ‘reverse racism,’ ‘reverse sexism,’ and ‘cisphobia’
  • Reasonable communication of boundaries, such as “leave me alone,” “go away,” or “I’m not discussing this with you.”
  • Communicating in a ‘tone’ you don’t find congenial
  • Criticizing racist, sexist, cissexist, or otherwise oppressive behavior or assumptions

Reporting

If you are being harassed by a member of the Content + UX Slack Group, notice that someone else is being harassed, or have any other concerns, please contact any member of the ADMIN TEAM through a direct Slack message. If the person who is harassing you is on the team, they will recuse themselves from handling your incident. We will respond as promptly as we can.

This code of conduct applies to the Content + UX Slack Group, but if you are being harassed by a member of the Content + UX Slack Group outside the Slack group itself, we still want to know about it. We will take all good-faith reports of harassment by Content + UX Slack Group members, especially the ADMIN TEAM, seriously. This includes harassment outside our spaces and harassment that took place at any point in time. The abuse team reserves the right to exclude people from Content + UX Slack Group based on their past behavior, including behavior outside the Content + UX Slack Group and behavior towards people who are not in the Content + UX Slack Group.

In order to protect volunteers from abuse and burnout, we reserve the right to reject any report we believe to have been made in bad faith. Reports intended to silence legitimate criticism may be deleted without response.

We will respect confidentiality requests for the purpose of protecting victims of abuse. At our discretion, we may publicly name a person about whom we’ve received harassment complaints, or privately warn third parties about them, if we believe that doing so will increase the safety of the Content + UX Slack Group members or the general public. We will not name harassment victims without their affirmative consent.

Posting guidelines

The Content + UX Slack Group is place for industry practitioners to discuss their work, share resources, and help others grow professionally. You're welcome to participate to your heart's content, provided you adhere to these guidelines:

Do not use a company name as your display name.

This is a community for people, not commercial interests. You may mention your employer's name in your profile description and/or use your work email to sign up, but you may not use a company name as your display name.

Keep your posts on-topic.

Make sure the things you're sharing are relevant to the content community, and that they're posted in the right channel. A good rule of thumb is that if it's not content-specific or there’s not a direct application in a content-specific scenario, then it’s probably not ok.

Keep your posts unique.

Do not post repeatedly, or without context, your links to pitches, events, products, or services, or any such resources that are not specifically content-related. While not expressly prohibited, we strongly discourage cross-posting and more often than not we delete duplicate posts.

No drive-by link bombs.

If you find something content-related worth sharing with the community, include some context. Why do you find it interesting? What did you learn from it? We're not asking for a thesis, just a little thoughtfulness. If you're posting a commercial link as your first post, don't.

No self-promotion and no soliciting.

Do not approach other members, either through public channels or private messages, with sales pitches. Do not mine the group for email addresses. Either of these violations may get your membership revoked immediately.

  • If you have a content-related project you want someone to work on, submit it to the #job-postings channel using this form: http://bit.ly/submitacontentjob.
  • If you're looking for work, review the #job-openings channel.
  • If you're sharing a blog post or article you've written, use #please-retweet.
  • If you're sharing a project you're proud of, use #celebrate.

Examples:

  • OK: You're teaching a content strategy workshop and you think members of the group would be interested in attending, so you post about it, explaining its direct application to content and UX practitioners if those details aren't immediately apparent.

  • Not OK: You submitted a pitch to a UX conference and want members to vote for it, so you post the link daily as the voting deadline draws near.

  • Not OK: You founded a startup that sells consumer electronics at a discount and you're asking members of this group to try it out.

  • Not OK: Posting your company's recent blog post about their "Top Ten UX Portfolio Tips."

Posting job openings

After a lengthy discussion period that included some data analysis and a member survey, there was clear support among our members for more salary visibility in the group's #job-openings channel. As a result, as of March 11, 2019 we're piloting a job posting process aimed at encouraging pay equity through transparency.

All job openings must be submitted through the form located at http://bit.ly/submitacontentjob (any jobs posted directly to the channel will be deleted).

  • Openings that include salary details are automatically posted in full to the #job-openings channel within approximately 15 minutes.
  • Openings without salary details are still permitted but they are held for one week, then posted to the #job-openings channel in an abridged form.
  • Please do not post openings in other channels.

Our goal is to incentivize the inclusion of salary information, without restricting the utility of the channel overall. An added benefit to this process is a streamlined job posting structure that makes it easier to scan the channel for the characteristics of most interest to the reader.

For more context, check out these posts:

Consequences

Participants asked to stop any behavior violating this code of conduct are expected to comply immediately. In most first-time cases, posts in violation of this Code of Conduct will be deleted by a member of the ADMIN TEAM and you'll receive a warning. That said, the ADMIN TEAM may take any action they deem appropriate, up to and including expulsion from the Content + UX Slack Group. In some cases, the participant may also be identified as a harasser to other Content + UX Slack Group members or the general public.

ADMIN TEAM

The ADMIN TEAM consists of:

  • Jess Sand (group manager)
  • Clay Delk
  • Jess Hooper
  • Amanda McWilliams
  • Michael Metts (group founder)
  • Kenneth Yau

Attribution

This code of conduct is based on the example policy from the Geek Feminism wiki, created by the Geek Feminism community.

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