Electronic mail is a 60 years old technology. We've innovated most aspects of our digital lives but Email have mosty remianed the same.
- Not a direct line to individuals anymore. Lots of unread ignored mails, wasted resouces and potential.
- Categories are important (e.g. Gmail's tabs) but no native way of categorization
- Native way of feedback (i.e. reply) is cumbersome
- Email communication is not constrained by law (e.g. GDPR) but there isn't a central way of managing this (YC startup is working on this)