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timothyylim/WP-interactive-video-troubleshoot.md

Last active May 30, 2016 12:13
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WP-interactive-video-troubleshoot.md

#Uploading Interactive Videos to Wordpress

  1. Check that the Interactive Video Content Type is installed correctly
  • Follow the our guide explaining how to install content types from H5P.org
  • Note that only files ending in .h5p should be uploaded to your site
  1. Check the filesize limitations of your php settings
  • A sample php.ini that accomodates large video sizes looks like this:
; Maximum allowed size for uploaded files.
upload_max_filesize = 200M

; Maximum size of POST data that PHP will accept.
post_max_size = 200M

Further information can be found in this forum post.

  1. Check that it isn't an issue with your server. There have been cases where Drupal throws errors due to file uploads, this post on the drupal forums may be of use.

If these solutions still don't work, please ask us for help in comments on the Interactive Video page and we'll answer as soon as possible!

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