zendesk-growl-notify.rb

#!/usr/bin/env ruby
require 'rubygems'
require 'growl'
require 'zendesk-api'
require 'tinder'

@z = Zendesk::Main.new("", "", "", :format => "json")

def count_for_rule(rule)
  ticket_count = 0
  page = 1
  begin
    list = @z.make_request("rules/#{rule}", :list => {:page => page})
    tickets = JSON.parse(list.body)
    ticket_count += tickets.size
    page += 1

    putc "."
    STDOUT.flush
  end while(!tickets.empty?)
  ticket_count
end


urgent_ruleset = ""
unassigned_proddev = ""
urgent_count = count_for_rule(urgent_ruleset)
unassigned_count = count_for_rule(unassigned_proddev)
notification_message = ["#{unassigned_count} Unassigned ProdDev tickets", "#{urgent_count} Urgent Issues in Zendesk"]

Growl.notify(notification_message.first, :title => notification_message.last, :icon => "/Users/alexrakoczy/Downloads/cathead.jpg")

hosts = [""]
hosts.each do |host|
  Growl.notify(notification_message.first, :title => notification_message.last, :host => "", :password => "", :icon => "/Users/alexrakoczy/Downloads/cathead.jpg")
end

puts ""