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tops680/Customer champion

Created August 18, 2015 11:25
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most and least favorite tasks to perfom
Raw
Customer champion
From the list provided, the most favorite tasks to perform would be
1. Manage a support team
2. Help train and onboard new teammates
3. Work with the product team to develop a new feature based on feedback from customers
4 .Respond to 60+ support requests via email every day
5. Find and recruit teammates for the support team
and the least favorite things that would excite me to to do are
1. Write and maintain thousands of pages of help documentation
2. Make Zap templates to help showcase the thousands of ways customers can use Zapier
3. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have
4. Run ticket review sessions to make sure tone is consistent across Zapier responses
5. Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
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