JustHost insanity

email.txt

Jeff Tucker
9:04 AM (1 hour ago)

to support, billing 
You do realize I'm no longer a customer of yours, right? You've freaked me out with these
emails 4-5 times over the last month -- 2 new billing emails (with a zero balance,
thankfully) and a few warnings that my non-existant server is being moved. This is
terrible -- you're going out of your way to ensure I'll never be a customer again. Please
stop contacting me.


Justhost Support Team support@helpdesk.justhost.com
9:59 AM (5 minutes ago)

to me 
Hi there,

We would be more than happy to look into the why our system is still showing the
thymebombe.com account as active, however for us to log into your account we will need you
to providing one of the following:

 - The last four characters of the password on your account.
 - The last four digits of the credit card on file.
 - An Invoice # (not Transaction ID) and date of a Paypal payment to your hosting account.
 - Your PIN, established from cPanel -> Profile/Billing tab.


Thank you,
Charles
Level I Tech Support Engineer
Justhost.com
888.755.7585

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